Success Tools Vlog Blog. Help Me Communicate!

Communication is the key to success in business and in personal life. Get 100's of free communications tips here. 

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Next level communicating using CONTACT coming soon.

Jun 23, 2019

The new animated multimedia CONTACT Communications Program for becoming a good communicator and leader will be here soon. It teaches you next level communicating. 

What are the 5 next level concepts in CONTACT?

  1. Using the Human Interaction Process (HIP) as an awareness and conversation navigation tool. Every communication course I’ve looked at begins with self awareness. Have you heard the phrase; “shoot from the hip”? It means to react without careful consideration for one’s words or actions. We teach people to dance with the conversation HIP, to get win-win outcomes, instead of shoot from it.
  2. Taking Stephen Covey’s, “seek first to understand, then to be understood to the next level of “Seek first to validate, then to be validated”
  3. Taking the idea of finding common ground, also taught in many communications courses, to the next level of finding common intention. We talk about primary and secondary intentions to help guide the...

Help Me Communicate May 8 2019 Intro to part 2 of Taking it to the next level.

May 17, 2019
 

Hi everybody,

Welcome to Help Me Communicate.

This week I’m I’m introducing and releasing the 19th video in the new multi-media and animated CONTACT Communications Program for becoming a Great Communicator and Leader.   This is the last video in the CONTACT program with the exception of the bonus videos. Its part 2 of module 7.

The 2nd “T” in CONTACT Stands for Take it to the next level. Taking a sensitive, important to correction conversation to the next level means finding common intention, getting agreement and commitments and solidifying them. In the video below, I show you how.

I share 6 steps for effective mediating in this video and it will help you mediate your own sensitive and important conversations so you can take them to the next level.

If you want to be a great communicator and leader in sensitive, crucial and corrective conversations, you’ll have to be really good at finding common intention, getting agreement, commitments and...

Help Me Communicate April 17 2019

May 09, 2019
 

Hi All, I’m Mike

This week I’m I’m introducing and releasing the 18th video in the new multi-media and animated CONTACT Communications Program for becoming a Great Communicator and Leader.   Its part 1 of module 7.

The 2nd “T” in CONTACT Stands for Take it to the next level. Taking a sensitive, important to correction conversation to the next level means finding common intention, getting agreement and commitments and solidifying them.

In this video I explain what primary and secondary intentions are and how to find common intention. Finding common intention takes finding common ground to another level in a tough communication situations. 

Learn all about intentions in part 1 of module 7 in CONTACT.

If you want to be a great communicator and leader in sensitive, crucial and corrective conversations, you’ll have to be really good at finding common intention, getting agreement, commitments and solidifying them.    

Do...

The Basic Human Needs and Intention List.

May 09, 2019

The basic human needs and intention list below can help you find common ground with almost anyone. 

We all have Needs and they are expressed and realized through our Intentions. When you want to find common ground, understand that the other person has basic needs that he or she wants fulfilled. Use the following list to help you explore with them what they are and what he or she wants. What their intention is. When you do this you will have a better understanding of them and it will be easier to find common ground and negotiate compromise.  

Basic needs of Humans: 

We want CONNECTION: 
acceptance
affection
appreciation
belonging
cooperation
communication
closeness
community
companionship
compassion
consideration
consistency
empathy
inclusion
intimacy
love
mutuality
nurturing
respect/self-respect
safety
security
stability
support
to know and be known
to see and be seen
to understand and
be understood
trust
warmth

We want PHYSICAL WELL-BEING
air
food
...

Help Me Communicate April 3 2019 Intro to part 2 of Finding common Ground

Apr 17, 2019
 

Welcome to Help Me Communicate.

This week I’m introducing the release the 17th video in the new multi-media and animated CONTACT Communications Program for Becoming a Great Communicator and Leader.  

The 2nd “C” in CONTACT Stands for Common Ground — Find it. Finding common ground is key to great communicating and leading. Learn the last 7 steps in finding common ground in today’s CONTACT video.

When you learn to find common ground quickly, you’ll become a great communicator.

If you want to be a great communicator and leader in sensitive, crucial and corrective conversations, you’ll also have to be really good at getting people into a “yes” frame of mind.  The Finding Common ground Module of CONTACT shows you how.   You’ll also  learn how to take ‘Seek first to understand then to be understood” to another level in this video. 

Do you want to have a positive effect on those you...

Help Me Communicate March 15 2019 Intro to the release of part 1 of module 6 in CONTACT

Apr 03, 2019
 

Welcome to Help Me Communicate.

This week I’m introducing the release the 16th video in the new multi-media and animated CONTACT Communications Program for Becoming a Great Communicator and Leader.  

The 2nd “C” in CONTACT Stands for Common Ground — Find it. Finding common ground is key to great communicating and leading. Learn the 1st 2 steps in finding common ground in today’s CONTACT video.

When you learn to find common ground quickly, you’ll become a great communicator.

If you want to be a great communicator and leader in sensitive, crucial and corrective conversations, you’ll also have to be really good at getting people into a “yes” frame of mind.  The Finding Common ground Module of CONTACT shows you how.   

Do you want to have a positive effect on those you work with, live with and play with? Become a great communicator and leader in all aspects of your life using the CONTACT system. When you do,...

Help Me Communicate Feb 20 2019 Introduction to CONTACT Module 5 Affirm and Clarify

Mar 15, 2019
 

Hi All, I’m Mike

Welcome to Help Me Communicate.

This week I’m introducing the release the 15th video in the new multi-media and animated CONTACT Communications Program for Becoming a Great Communicator and Leader.  

Learn 3 techniques for Reflective listening in this part of CONTACT to help you effectively Affirm and Clarify what the other person is saying and meaning. ‘A’ in CONTACT stands for Affirm and clarify to make sure your interpretation is right. Use reflective listening. Learn 3 techniques for reflective listening.  

When you learn to be a great questioner and listener, you’ll become a great communicator in sensitive, crucial and corrective conversations.

Do you want to have a positive effect on those you work with, live with and play with? Become a great communicator using the CONTACT system. When you do, you will attract more successes in every aspect of your life.

You’ll naturally be using these techniques at times...

Help Me Communicate Feb 13, 2019. Intro to Module 4 in CONTACT. Active listening.

Feb 20, 2019
 

Hi All, I’m Mike

Welcome to Help Me Communicate.

This week I’m introducing the release the 14th video in the new multi-media and animated CONTACT Communications Program for Becoming a Great Communicator and Leader.  

Learn 17 tips for active listening in this module 4 of the CONTACT Communications Program. ‘T’ in CONTACT stands for Tune in and actively listen. Learn to do it effectively in important, sensitive or corrective conversations.

You’ll naturally be using many of these tips already. But when emotions run deep, the stakes are high and the conversation is important, we can be off balance and our good skills can go out the window. It takes awareness, know how, discipline and effort to get back on track in a crucial conversation and it’s good to have the lists for reminders.

If you want to be a great communicator and leader in sensitive, crucial and corrective conversations, you’ll have to become a good listener to truly make...

Help Me Communicate Jan 24 2019 Intro to Module 3 in CONTACT

Feb 13, 2019
 

Hi All, I’m Mike

Welcome to Help Me Communicate.

This week I’m introducing the release the 13th video in the new multi-media and animated CONTACT Communications Program for Becoming a Great Communicator and Leader.  

Learn about the Power of Asking and why it’s so important to effective communications, in module 3 of the CONTACT Communications Program for becoming a great communicator and leader.

‘N’ in CONTACT stands for Notice the other person, step 3 in CONTACT.  It fits right into Stephen Coveys rule to Seek first to understand, then to be understood. How do you do it authentically and effectively?

If you want to be a great communicator and leader in sensitive, crucial and corrective conversations, you’ll have to become a good questioner to truly make the other person feel like you’re interested in them.  That you notice them and care.   

Questions are key to navigating important conversations.  

Do you...

Help Me Communicate. Intro to 11 tips for Voice tone and talk speed. Jan 16, 2019

Jan 24, 2019
 

Hi All, I’m Mike

Welcome to Help Me Communicate.

This week I’m introducing the release the 12th video in the new multi-media and animated CONTACT Communications Program for Becoming a Great Communicator and Leader.  

Learn 11 tips for effective voice tone and talking speed today. Voice tone and talk speed are keys to effective communicating.

Tone easily changes the meaning of statements and questions.

Talking speed affect your listeners interest and comprehension.   

Be aware of them and control them if you want to be a great communicator and leader in sensitive, crucial and corrective conversations. 

Words are key. Voice tone and speed can drastically alter how those effective words are communicated and interpreted. 

We can use wise word choice and still screw up our communications with the wrong body language, facial expression and voice tone and talk speed. Last week I shared the video on body language and facial expression. Do a review...

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