Success Tools Vlog Blog. Help Me Communicate!

Communication is the key to success in business and in personal life. Get free communications tips every week. 

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Help Me Communicate Feb 20 2019 Introduction to CONTACT Module 5 Affirm and Clarify

Mar 15, 2019
 

Hi All, I’m Mike

Welcome to Help Me Communicate.

This week I’m introducing the release the 15th video in the new multi-media and animated CONTACT Communications Program for Becoming a Great Communicator and Leader.  

Learn 3 techniques for Reflective listening in this part of CONTACT to help you effectively Affirm and Clarify what the other person is saying and meaning. ‘A’ in CONTACT stands for Affirm and clarify to make sure your interpretation is right. Use reflective listening. Learn 3 techniques for reflective listening.  

When you learn to be a great questioner and listener, you’ll become a great communicator in sensitive, crucial and corrective conversations.

Do you want to have a positive effect on those you work with, live with and play with? Become a great communicator using the CONTACT system. When you do, you will attract more successes in every aspect of your life.

You’ll naturally be using these techniques at times...

CONTACT Module 5 - Affirm and clarify - use reflective listening

Mar 15, 2019
 

Hi everybody. This video is about step 5 in CONTACT. A in CONTACT stands for Affirm and clarify what you heard, to be sure you got it right. Use reflective listening to make sure you truly understand before you seek to be understood and to find common ground.

What is reflective listening? Wikipedia.org states it’s a communication strategy involving two key steps: 1, seeking to understand a speaker's idea, then 2, offering the idea back to the speaker, to confirm the idea has been understood correctly. https://en.m.wikipedia.org/wiki/Reflective_listening

In effective communications, we want to avoid the temptation to respond from our own frame of reference, before we get clear on the other person. I’m going to give you 3 techniques for reflective listening.

Because I want you to know how to get the other person’s story right. We want to affirm and clarify what we’ve heard and witnessed, and get our interpretations correct. We want to make sure...

Help Me Communicate Feb 13, 2019. Intro to Module 4 in CONTACT. Active listening.

Feb 20, 2019
 

Hi All, I’m Mike

Welcome to Help Me Communicate.

This week I’m introducing the release the 14th video in the new multi-media and animated CONTACT Communications Program for Becoming a Great Communicator and Leader.  

Learn 17 tips for active listening in this module 4 of the CONTACT Communications Program. ‘T’ in CONTACT stands for Tune in and actively listen. Learn to do it effectively in important, sensitive or corrective conversations.

You’ll naturally be using many of these tips already. But when emotions run deep, the stakes are high and the conversation is important, we can be off balance and our good skills can go out the window. It takes awareness, know how, discipline and effort to get back on track in a crucial conversation and it’s good to have the lists for reminders.

If you want to be a great communicator and leader in sensitive, crucial and corrective conversations, you’ll have to become a good listener to truly make...

CONTACT Module 4 - Tune In - Active listening. 'T' in CONTACT

Feb 20, 2019
 

Hi everybody. This video is step 4 in CONTACT. 'T' in CONTACT stands for Tune in which is all about active listening. In step 1, I asked you to become conscious. Step 2 I asked you to Out yourself wisely to open the conversation.

Step 3 is to Notice the other person by asking about their HIP. Step 4 in a healthy communication process is to Tune in. To engage others, we need to pay attention so they see we are listening.

We want to understand them. We want them to feel what they are saying is important and recognized by us.  This module is about developing good listening skills. I’m going to give you 17 tips for developing healthy active listening skills. First an overview and then some details on each tip.

You’ll naturally be using many of these tips already. But when emotions run deep, the stakes are high and the conversation is important, we can be off balance and our good skills can go out the window. It takes awareness, know how, discipline and effort to get...

Help Me Communicate Jan 24 2019 Intro to Module 3 in CONTACT

Feb 13, 2019
 

Hi All, I’m Mike

Welcome to Help Me Communicate.

This week I’m introducing the release the 13th video in the new multi-media and animated CONTACT Communications Program for Becoming a Great Communicator and Leader.  

Learn about the Power of Asking and why it’s so important to effective communications, in module 3 of the CONTACT Communications Program for becoming a great communicator and leader.

‘N’ in CONTACT stands for Notice the other person, step 3 in CONTACT.  It fits right into Stephen Coveys rule to Seek first to understand, then to be understood. How do you do it authentically and effectively?

If you want to be a great communicator and leader in sensitive, crucial and corrective conversations, you’ll have to become a good questioner to truly make the other person feel like you’re interested in them.  That you notice them and care.   

Questions are key to navigating important conversations.  

Do you...

CONTACT Module 3 - Notice the other person first - The Power of Asking

Feb 13, 2019
 

Hi everybody. This video is step 3 in CONTACT. N in CONTACT stands for Notice the other person first. In this video I’m going to give you 3 steps to activate the Power in Asking.

The power in asking gives us power to influence others. Asking is the catalyst

Noticing the other person is all about living the most important rule in communications. Seeking 1st to understand then to be understood.

Module 1 and 2 in CONTACT are about Consciousness and Outing yourself wisely. 1st, your personal awareness and 2nd, your effective expression of self so you can influence. Next is noticing the other person.

A quick tip for you here. Remember that it’s safer to withhold some of our process and not out ourselves completely until we understand what’s going on for the other person.

Do you like to feel safe in an important conversation? A great communicator and leader wants to thoroughly understand the other person before full disclosure.

Remember not to assume the other person...

Help Me Communicate. Intro to 11 tips for Voice tone and talk speed. Jan 16, 2019

Jan 24, 2019
 

Hi All, I’m Mike

Welcome to Help Me Communicate.

This week I’m introducing the release the 12th video in the new multi-media and animated CONTACT Communications Program for Becoming a Great Communicator and Leader.  

Learn 11 tips for effective voice tone and talking speed today. Voice tone and talk speed are keys to effective communicating.

Tone easily changes the meaning of statements and questions.

Talking speed affect your listeners interest and comprehension.   

Be aware of them and control them if you want to be a great communicator and leader in sensitive, crucial and corrective conversations. 

Words are key. Voice tone and speed can drastically alter how those effective words are communicated and interpreted. 

We can use wise word choice and still screw up our communications with the wrong body language, facial expression and voice tone and talk speed. Last week I shared the video on body language and facial expression. Do a review...

CONTACT Mod 2 Part 9 - 11 tips for voice tone and talking speed

Jan 24, 2019
 

Hi everybody, this part of CONTACT Out yourself wisely is about effective voice tone and talk speed. Voice tone’s critical when expressing one self. It changes the meaning of statements and questions. Your voice tone can get people to engage or it can turn them off.

Be aware of your tone. Make sure your tone is somewhat soft and engaging. Not too loud. Even keel. Its a good idea to get feedback by asking others what it sounds like in different situations. Here’s 11 tips to consider when building your voice tone and talk speed habits.

Tip 1 Be aware of your vocal pitch.  Change it up. What happens for you when someone talks in a monotone voice?

Tip 2. Use healthy Body language.

Tip 3. Breathe properly.

Tip 4. Be careful with your pitch when you compliment people. 

Tip 5. AVOID YELLING.  

Tip 6. Be aware of how fast you speak. Control it.

Tip 7. Pauses are good: Build them into your speech--sparingly.

Tip 8. Smile when you talk, even when on the phone....

Help Me Communicate Introduction to CONTACT Voice tone and Talk Speed Mod 2 Part 8

Jan 16, 2019
 

Hi all Happy new year.

I’m Mike

Welcome to Help Me Communicate.

This week I’m introducing the release the 11th video in the new multi-media and animated CONTACT Communications Program for Becoming a Great Communicator and Leader.  

Learn 10 tips for positive and effective body language and facial expression. Body language and facial expression are keys to effective communicating and some claim it makes up over 70% of communications. 

Be aware of it and control it if you want to be a great communicator and leader in sensitive, crucial and corrective conversations. 

We’ve gone through 7 parts of outing yourself wisely using effective word choice. Words are key. Body language and facial expression can drastically alter how those effective words are communicated and interpreted. 

That’s why people say body language, facial esxpressiona nd voice tone make up 70% of communications. Because they change definitions of our words. 

We can...

CONTACT Mod 2 Part 8 - Body Language, Facial Expression

Jan 16, 2019
 

CONTACT Mod 2 Part 8. Body Language, Facial Expression — be aware open and engaging.

Be aware of your own body, facial and tone expressions and learn to read others.

To get better at reading others, be aware, notice their body language and ask about their HIP while you’re watching.

Hi everybody, this part of CONTACT Out yourself wisely is about effective and positive body language and facial expression. It’s over 70% of communications and can easily change the meaning of statements and questions.

Being aware of your own body language is key to communicating, especially in crucial, sensitive or corrective conversations. Reading other people body language is also a key to leading and navigating difficult conversations successfully.

The simple success strategy is to be open, interested and engaging. Here’s 10 tips for effective positive body language and facial expression. A couple are tips to help you read and adjust other people’s body language.  ...

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