Success Tools Vlog Blog. Help Me Communicate!

Communication is the key to success in business and in personal life. Get free communications tips every week. 

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Help Me Communicate April 3 2019 Intro to part 2 of Finding common Ground

Apr 17, 2019
 

Welcome to Help Me Communicate.

This week I’m introducing the release the 17th video in the new multi-media and animated CONTACT Communications Program for Becoming a Great Communicator and Leader.  

The 2nd “C” in CONTACT Stands for Common Ground — Find it. Finding common ground is key to great communicating and leading. Learn the last 7 steps in finding common ground in today’s CONTACT video.

When you learn to find common ground quickly, you’ll become a great communicator.

If you want to be a great communicator and leader in sensitive, crucial and corrective conversations, you’ll also have to be really good at getting people into a “yes” frame of mind.  The Finding Common ground Module of CONTACT shows you how.   You’ll also  learn how to take ‘Seek first to understand then to be understood” to another level in this video. 

Do you want to have a positive effect on those you...

CONTACT part 2 of step 6 Finding Common Ground

Apr 17, 2019
 

Hi everybody. This video is part 2 of step 6 in CONTACT. Like I said, The 2nd ‘C’ in CONTACT stands for Common Ground — find it and get each person in the ‘yes’ frame of mind.  In this video I’ll give you the last 7 steps of Finding Common ground using CONTACT.

I’m going to get you to take the idea of seeking first to understand then to be understood to another level in this video to really make a difference in how you communicate and get people to engage in those tough conversations.

Here’s the overview and then some details. From the last video, Step 1 is to break the ice with some lighter conversation. Step 2 is to get agreement on how people communicate and then to agree to use the HIP as a navigation tool for the conversation.

Step 3 in finding common ground is to become Conscious of your own HIP. Step 4. Out yourself wisely. Step 5. Notice them. 6. Tune in. Actively listen

Step 7 in finding common ground is to Affirm and...

Help Me Communicate March 15 2019 Intro to the release of part 1 of module 6 in CONTACT

Apr 03, 2019
 

Welcome to Help Me Communicate.

This week I’m introducing the release the 16th video in the new multi-media and animated CONTACT Communications Program for Becoming a Great Communicator and Leader.  

The 2nd “C” in CONTACT Stands for Common Ground — Find it. Finding common ground is key to great communicating and leading. Learn the 1st 2 steps in finding common ground in today’s CONTACT video.

When you learn to find common ground quickly, you’ll become a great communicator.

If you want to be a great communicator and leader in sensitive, crucial and corrective conversations, you’ll also have to be really good at getting people into a “yes” frame of mind.  The Finding Common ground Module of CONTACT shows you how.   

Do you want to have a positive effect on those you work with, live with and play with? Become a great communicator and leader in all aspects of your life using the CONTACT system. When you do,...

Contact Module 6 Part 1 - Finding common ground and getting into the 'Yes' frame of mind

Apr 03, 2019
 

Hi everybody. This video is Part one of step 6 in CONTACT. The 2nd ‘C’ in CONTACT stands for Common Ground — find it.  FYI. Communicating comes from the Latin word, communis, which literally means “to make common.” 

Effective communication is all about finding the common ground to prevent or solve conflict, build positive emotions in people and create progress.

In 2008, the Ontario Government Ministry of Education published a document with a ‘call to action’ for finding common ground and believes it’s key to character development.

When you’re trying to fix a problem or fix a relationship of any type that goes off track, what’s the number one thing that blocks resolution, solutions and progress? Poor communications is the answer I get 99% of the time, whether it’s a personal interaction, situation and relationship or a work one.

The inability to find common ground in sensitive conversations, is a...

Help Me Communicate Feb 20 2019 Introduction to CONTACT Module 5 Affirm and Clarify

Mar 15, 2019
 

Hi All, I’m Mike

Welcome to Help Me Communicate.

This week I’m introducing the release the 15th video in the new multi-media and animated CONTACT Communications Program for Becoming a Great Communicator and Leader.  

Learn 3 techniques for Reflective listening in this part of CONTACT to help you effectively Affirm and Clarify what the other person is saying and meaning. ‘A’ in CONTACT stands for Affirm and clarify to make sure your interpretation is right. Use reflective listening. Learn 3 techniques for reflective listening.  

When you learn to be a great questioner and listener, you’ll become a great communicator in sensitive, crucial and corrective conversations.

Do you want to have a positive effect on those you work with, live with and play with? Become a great communicator using the CONTACT system. When you do, you will attract more successes in every aspect of your life.

You’ll naturally be using these techniques at times...

CONTACT Module 5 - Affirm and clarify - use reflective listening

Mar 15, 2019
 

Hi everybody. This video is about step 5 in CONTACT. A in CONTACT stands for Affirm and clarify what you heard, to be sure you got it right. Use reflective listening to make sure you truly understand before you seek to be understood and to find common ground.

What is reflective listening? Wikipedia.org states it’s a communication strategy involving two key steps: 1, seeking to understand a speaker's idea, then 2, offering the idea back to the speaker, to confirm the idea has been understood correctly. https://en.m.wikipedia.org/wiki/Reflective_listening

In effective communications, we want to avoid the temptation to respond from our own frame of reference, before we get clear on the other person. I’m going to give you 3 techniques for reflective listening.

Because I want you to know how to get the other person’s story right. We want to affirm and clarify what we’ve heard and witnessed, and get our interpretations correct. We want to make sure...

Help Me Communicate Feb 13, 2019. Intro to Module 4 in CONTACT. Active listening.

Feb 20, 2019
 

Hi All, I’m Mike

Welcome to Help Me Communicate.

This week I’m introducing the release the 14th video in the new multi-media and animated CONTACT Communications Program for Becoming a Great Communicator and Leader.  

Learn 17 tips for active listening in this module 4 of the CONTACT Communications Program. ‘T’ in CONTACT stands for Tune in and actively listen. Learn to do it effectively in important, sensitive or corrective conversations.

You’ll naturally be using many of these tips already. But when emotions run deep, the stakes are high and the conversation is important, we can be off balance and our good skills can go out the window. It takes awareness, know how, discipline and effort to get back on track in a crucial conversation and it’s good to have the lists for reminders.

If you want to be a great communicator and leader in sensitive, crucial and corrective conversations, you’ll have to become a good listener to truly make...

CONTACT Module 4 - Tune In - Active listening. 'T' in CONTACT

Feb 20, 2019
 

Hi everybody. This video is step 4 in CONTACT. 'T' in CONTACT stands for Tune in which is all about active listening. In step 1, I asked you to become conscious. Step 2 I asked you to Out yourself wisely to open the conversation.

Step 3 is to Notice the other person by asking about their HIP. Step 4 in a healthy communication process is to Tune in. To engage others, we need to pay attention so they see we are listening.

We want to understand them. We want them to feel what they are saying is important and recognized by us.  This module is about developing good listening skills. I’m going to give you 17 tips for developing healthy active listening skills. First an overview and then some details on each tip.

You’ll naturally be using many of these tips already. But when emotions run deep, the stakes are high and the conversation is important, we can be off balance and our good skills can go out the window. It takes awareness, know how, discipline and effort to get...

Help Me Communicate Jan 24 2019 Intro to Module 3 in CONTACT

Feb 13, 2019
 

Hi All, I’m Mike

Welcome to Help Me Communicate.

This week I’m introducing the release the 13th video in the new multi-media and animated CONTACT Communications Program for Becoming a Great Communicator and Leader.  

Learn about the Power of Asking and why it’s so important to effective communications, in module 3 of the CONTACT Communications Program for becoming a great communicator and leader.

‘N’ in CONTACT stands for Notice the other person, step 3 in CONTACT.  It fits right into Stephen Coveys rule to Seek first to understand, then to be understood. How do you do it authentically and effectively?

If you want to be a great communicator and leader in sensitive, crucial and corrective conversations, you’ll have to become a good questioner to truly make the other person feel like you’re interested in them.  That you notice them and care.   

Questions are key to navigating important conversations.  

Do you...

CONTACT Module 3 - Notice the other person first - The Power of Asking

Feb 13, 2019
 

Hi everybody. This video is step 3 in CONTACT. N in CONTACT stands for Notice the other person first. In this video I’m going to give you 3 steps to activate the Power in Asking.

The power in asking gives us power to influence others. Asking is the catalyst

Noticing the other person is all about living the most important rule in communications. Seeking 1st to understand then to be understood.

Module 1 and 2 in CONTACT are about Consciousness and Outing yourself wisely. 1st, your personal awareness and 2nd, your effective expression of self so you can influence. Next is noticing the other person.

A quick tip for you here. Remember that it’s safer to withhold some of our process and not out ourselves completely until we understand what’s going on for the other person.

Do you like to feel safe in an important conversation? A great communicator and leader wants to thoroughly understand the other person before full disclosure.

Remember not to assume the other person...

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